![]() ![]() Delete the old backup to make room for the new backup. Create a new empty folder in the backup destination for storing the backups (local backup) or create a new backup task (backup to Cloud). If you do not want to troubleshoot, but are OK with repeating the procedure of configuring the backup task and running a full backup again, you can try a clean reinstall and start over with a new backup task. Learn more about the full log format at Before you begin When launched, it automatically loads and displays a formatted log of the latest backup attempt, where you can find the error message and look it up here. Download and launch Log Viewer tool (does not require installation), from.If you have configured email notifications, the full log will be attached or included in the body of the email.Locate the newest file at C:\ProgramData\Acronis\TrueImageHome\Logs\ti_demon and open it in Notepad.If the short error message was not enough to find a solution and resolve the issue, search for key words «error» and «failed» in the full log which can be accessed by any of the listed methods: ![]()
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